Shipping
Policy

 Shipping Timelines

• *Normal Melters & 1 Feet Panning Machines*
• Ships within *7 days* from order confirmation.
• *All Other Larger Machinery*.
• Ships within *20 days* from order confirmation.

Shipping Partners

• We primarily ship using *VRL, DTDC*, and other major domestic courier services.

Standard Shipping Guidelines

Packaging & Protection

• All machinery is securely packed using reinforced crates, pallets, and protective padding to prevent transit damage. Loose parts are detached, wrapped, and labeled for easy reassembly.

Order Processing

• Orders are confirmed after payment.
• Manufacturing lead time will be communicated at checkout; delays due to production customizations will be notified.

Tracking

• Every shipment includes a tracking number sent via email or WhatsApp.
• Customers can monitor delivery status throughout the shipping process.

Delivery & Transit

• Delivery times may vary depending on your location and courier performance.
• Estimated delivery is calculated from the date of dispatch, not order placement.
• Remote locations may require additional time.

Insurance

• All shipments are fully *insured* against loss or damage during transit.

Special Handling for Heavy or Oversized Equipment

• Specialized carriers like flatbeds or custom trailers may be used for particularly large items.
• Additional permits may be arranged if required by courier or government authorities[3][4].
• Heavy equipment will be partially dismantled if necessary and packed to meet regulatory safety standards.

Documentation

• All dispatches include shipping invoices and Bills of Lading, as require.

International Shipping

• International shipping is available on request. Estimated times and costs will be custom-quoted based on destination, size, and courier regulations.

Customer Support

• For any queries or shipping issues, please contact our support team via the website, email, or phone. We are happy to assist with updates or shipment concerns.