Terms of
Service

Culinext Kitchen Equipments (“Culinext”, “we”, “us”, or “our”) sells and supplies chocolate-processing machinery, equipment and related products through its own website as well as authorised third-party sales channels and marketplaces.

These Terms of Service primarily govern your use of the Culinext website. Purchases made through third-party platforms may also be subject to the applicable terms, payment processes, order procedures and policies of the relevant platform.

About These Terms

These Terms of Service apply to your use of the Culinext website and its online features.

Commercial terms relating to machinery orders, payments, dispatch, warranty, installation, returns and refunds are addressed separately in our Terms & Conditions, Shipping Policy and Refund & Returns Policy.

Where specific terms are agreed in a quotation, proforma invoice, order confirmation or other commercial document, those agreed terms may also apply to the relevant transaction.

Sales Through Other Platforms

Culinext products may also be offered through authorised third-party marketplaces, e-commerce platforms or other sales channels.

Where a purchase is made through a third-party platform, that platform’s applicable terms, payment process, order procedures and marketplace policies may also apply to the transaction.

Culinext’s own product, warranty and support commitments will apply where relevant to products sold by or on behalf of Culinext, subject to the terms confirmed for the individual order and applicable law.

Using Our Website

You may use the Culinext website for lawful purposes such as viewing our products, requesting information, contacting our team and using available customer or shopping features.

You must not use the website in a way that is unlawful, fraudulent, abusive or intended to damage, disrupt or interfere with the website, its users or its underlying systems.

This includes attempting to introduce malicious code, gain unauthorised access to systems or accounts, interfere with security features, impersonate another person, or misuse information obtained through the website.

Product & Website Information

We make reasonable efforts to keep information on the website accurate and useful.

Machinery specifications, configurations, availability, images and other information may change as products and services evolve.

Where machinery is manufactured, configured or customised for a particular customer, the specifications and terms expressly agreed for that order will apply.

If we identify a material error in website information relating to an order, we will make reasonable efforts to clarify the correct information with the customer.

Prices & Availability

Product prices, configurations and availability may change from time to time.

For machinery or orders involving specific configurations, customisation or commercial arrangements, the applicable price and terms will be those confirmed in the relevant quotation, proforma invoice, order confirmation or other agreed document.

Nothing on the website requires Culinext to accept an order where the product is unavailable, the information supplied is materially incorrect, payment requirements have not been met, or the order cannot reasonably be fulfilled.

Accounts & Information You Provide

Where the website allows you to create an account, place an order, submit an enquiry or provide other information, you are responsible for providing information that is reasonably accurate and current.

You are responsible for maintaining the confidentiality of any account credentials used to access your account.

If you believe your account or information has been used without permission, please contact Culinext as soon as possible.

Intellectual Property

Unless otherwise stated, the Culinext website and its original text, branding, photographs, graphics, videos, product information and other website content are owned by or used with permission by Culinext or the relevant rights holder.

Website content may be viewed and used for normal personal or business evaluation of Culinext products and services.

Content must not be copied, republished, commercially exploited or presented as belonging to another person or business without appropriate permission, except where such use is permitted by applicable law.

Third-Party Services & Links

The website may use or link to third-party services such as payment providers, logistics services, video platforms, communication tools or other external websites.

Third-party services operate under their own terms, availability and privacy practices. Culinext does not control the operation or content of independent third-party websites and services.

Customers should review the applicable terms or policies of a third-party service where relevant to their use of that service.

Website Availability

We make reasonable efforts to keep the Culinext website available and functioning correctly, but uninterrupted or error-free access cannot be guaranteed.

The website or individual features may occasionally be unavailable due to maintenance, technical issues, security requirements, service-provider interruptions or other circumstances outside our reasonable control.

Privacy

Personal information provided through or collected in connection with the website is handled in accordance with the Culinext Privacy Policy and applicable law.

Liability

Nothing in these Terms excludes or limits any liability, right or remedy that cannot lawfully be excluded or limited under applicable law.

Culinext is not responsible for loss or damage caused solely by misuse of the website, unauthorised access caused by a user’s own actions, unlawful activity by a user, or circumstances outside Culinext’s reasonable control, except to the extent that responsibility is attributable to Culinext under applicable law.

Suspension or Restriction of Access

Culinext may restrict or suspend access to website features where reasonably necessary to protect the website, customers, systems or business operations, or where the website is being used unlawfully or in material breach of these Terms.

Any payment, order, warranty or other obligations that already exist between Culinext and a customer are not automatically cancelled merely because access to a website feature is restricted.

Changes to These Terms

We may update these Terms of Service when our website, services, technology, legal requirements or business practices change.

The latest version will be published on this page.

Governing Law

These Terms of Service are governed by the laws of India.

Nothing in these Terms restricts any right, remedy or forum available under applicable law.

Contact Culinext

If you have a question about this website or these Terms of Service, please contact Culinext using the official contact details published on this website.