Privacy
Policy

At Culinext (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, shop with us, or interact with our services. 

1. Information We Collect
   We collect the following types of information to process orders, improve our offerings, and provide a secure and personalized experience.
   
   
2. Personal Information
   Collected during account creation, checkout, or contact: 

• Full Name 
• Billing and Shipping Address 
• Email Address 
• Phone Number 
• Payment Information (processed securely via third-party providers) 

3. Order & Transaction Data

• Items purchased 
• Purchase history 
• Shipping preferences 
• Communication and support tickets 

4. Technical & Usage Data

• IP address 
• Device type and browser 
• Pages visited, time on site, referring source 
• Cookies and similar tracking technologies (see Section 5) 

5. How We Use Your Information
   We use your data to: 

• Fulfill and deliver orders 
• Communicate order updates, offers, and service messages 
• Respond to queries and provide customer support 
• Process payments and issue refunds 
• Prevent fraud and unauthorized transactions 
• Improve our website, offerings, and user experience 
• Send marketing communications (if opted-in) 

6. Sharing Your Information
   We never sell your personal data. However, we may share your information with trusted third parties for the following purposes: 

• Payment processors (e.g., Razorpay, Stripe, PayPal) 
• Shipping & logistics partners 
• Email/SMS service providers 
• Analytics and marketing tools (e.g., Google Analytics, Meta Pixel) 
• Compliance and legal obligations
  All third parties are contractually obligated to protect your data and use it only for specified purposes. 

7. Your Rights and Choices
   You can: 

• Access, correct, or delete your personal information
• Unsubscribe from marketing emails at any time via the footer link or by contacting us 
• Disable cookies via browser settings (note: may affect site functionality) 
• Request data export or deletion under GDPR/CCPA, where applicable 

8. Cookies and Tracking Technologies
   We use cookies and similar technologies to: 

• Maintain session and cart info 
• Analyze site traffic and performance 
• Deliver targeted advertisements
  You can manage cookie preferences via your browser or opt out of certain trackers using tools like Network Advertising Initiative. 

9. Data Retention
   We retain your information: 

• As long as your account is active 
• As required for legal, accounting, or tax purposes 
• Until you request deletion 

10. Security Measures
    We implement industry-standard security measures to safeguard your information, including: 

• SSL encryption 
• PCI-DSS-compliant payment processing 
• Access controls and limited data sharing
  While no system is 100% secure, we are committed to doing everything possible to protect your data. 

11. Children’s Privacy
    Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. 

12. Changes to This Privacy Policy
    We may update this policy periodically. All changes will be posted on this page, and if significant, we’ll notify you via email or site alert.