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Whether you have a question, need help choosing the right machine, or want to schedule a plant visit — we’re just a message away.
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Frequently Asked Questions
Got questions? We’re here to help! Contact us anytime.
We manufacture a range of chocolate machinery, including melters, tempering machines, dispensing machines, panning machines, melangers, and ball mills. Explore our product offerings on our website for more details.
We're proudly based in Palakat, Kerala, India, and we ship our machines nationwide. We also offer international shipping to cater to global customers.
Our company has been in operation for over two years, specializing in crafting high-quality chocolate machinery
Our machines are constructed from high-grade SS304 ,ensuring durability, hygiene, and resistance to corrosion.
Yes, our machines can be tailored to meet your specific needs. Our team works closely with clients to understand their requirements and deliver customized solutions.
We offer installation services for our machines, ensuring they are set up correctly and functioning optimally. Additionally, we provide comprehensive training through instruction manuals, videos, and video calls (upon request) to ensure our clients can operate and maintain their machines effectively.
You can place an order through our website, Instagram page, Amazon, or India Mart. Simply choose your preferred platform, select the machine you need, and follow the checkout process.
Currently, we accept payments via UPI, providing a secure and convenient transaction experience.
Yes, we offer a one-year warranty on our machines, covering manufacturing defects and ensuring peace of mind for our clients.
Our estimated delivery time ranges from 3 to 7 business days, depending on your location and the shipping method chosen.
Yes, we ship our machines internationally, allowing clients worldwide to benefit from our high-quality chocolate machinery.
We take great care in packaging our machines using sturdy, safe wooden boxes to prevent damage during transit. Our packaging is designed to protect the machines and ensure they arrive in perfect condition
Yes, we provide comprehensive maintenance and repair services for our machines. Clients can choose to send their machines to our factory for repairs or request on-site service, depending on their preference and location.
We're working on setting up a dedicated support channel. For now, please reach out to us through our website's contact form or social media channels, and we'll respond promptly.
Our support team is dedicated to helping clients resolve any issues they may encounter. We offer troubleshooting guidance through phone, email, or video calls to ensure our machines operate smoothly and efficiently
Yes, our machines are designed and manufactured to meet food-grade standards. We hold an ISO certification and use high-quality materials, such as SS304, to ensure our machines meet the required hygiene and safety standards.
We implement rigorous quality control measures throughout the manufacturing process, including material selection, fabrication, assembly, and testing. Our goal is to deliver high-quality machines that meet our clients' expectations and industry standards.
Yes, we adhere to industry standards and regulations, ensuring our machines are designed and manufactured to meet the required safety, hygiene, and performance standards.
Address
Aruvi Mobility,
Opposite Palakkad ITI West,
Kanjikode, Palakkad, Kerala 678623
View on Google Maps
Phone
Deepak Katteri
+91 70344 40000
Rithwik Reghunathan
+91 73566 79416
deepak@culinext.co
rithwik@culinext.co
Business Hours
Monday to Saturday – 9:00 AM to 5:00 PM
Closed on Sundays
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At Culinext, we blend innovation with precision to bring you state-of-the-art chocolate machinery. Trusted by chocolatiers worldwide, our solutions ensure efficiency, quality, and perfection in every creation.
Quick Links
Contact Information:
- Aruvi Mobility, Opposite Palakkad ITI West, Kanjikode, Palakkad, Kerala 678623
- +91 70344 40000, +91 73566 79416
- deepak@culinext.co, rithwik@culinext.co
- Monday to Saturday – 9:00 AM to 5:00 PM Closed on Sundays
- Privacy Policy
- Terms of Service
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